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Greenville  [font_awesome icon="phone"] (252) 355-4703 Elizabeth City  [font_awesome icon="phone"] (252) 338-1553
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Our Mission & Philosophy

Pinnacle Home Care’s mission is to be a provider that is “Dedicated to quality care.” Pinnacle consistently strives to provide quality services to all clients in accordance with the highest ethical standards.

The client is an important part of the decision-making process in the development and implementation of his/her plan. Pinnacle Home Care promotes choice in all programmatic domains, believing that freedom of choice stimulates confidence and individuality.

The goals and objectives are implemented by a staff whose dedication and commitment enables our clients to realize a higher level of independence across all domain.

Our Values

Pinnacle Home Care, Inc. strives to uphold to the highest degree to which a product, device, service, or environment is available to as many people as possible.

Pinnacle Home Care, Inc. is dedicated to providing quality care and compassion for our clients.

Pinnacle Home Care, Inc. will be creative and open to new ideas and opportunities.

Pinnacle Home Care, Inc. strives to assure the basic human right for each client receiving services are ensured so that the diverse needs whether individual, cultural, or linguistic are recognized and met within the organization.

Pinnacle Home Care, Inc. strives to provide services in accordance with the highest ethical standards

Our History

Pinnacle Home Care, Inc. was established in 1999. Pinnacle provides services and support to people of all ages, skill levels, and backgrounds. Pinnacle professionals and direct support staff work with individuals to help discover their interests and help them in the community. Pinnacle is a member of the North Carolina Council of Community Programs and are nationally accredited by CARF.

Our approach is to always provide the best quality service. We will always strive to provide the most qualified staff for each consumer. We are committed to providing our consumers with the service they expect and deserve.

What our clients are saying

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About CARF

CARF is an independent, nonprofit organization focused on advancing the quality of services you use to meet your needs for the best possible outcomes.

CARF provides accreditation services worldwide at the request of health and human service providers. Whether you are seeking rehabilitation for a disability, treatment for addiction and substance abuse, home and community services, retirement living, or other health and human services, you can have confidence in your choice. Providers that meet our standards have demonstrated their commitment to being among the best available.

We are a CARF accredited organization

Pinnacle Home Care, Inc. has received accreditation from CARF. CARF accreditation signals a service provider’s commitment to continually improving services, encouraging feedback, and serving the community.

Our MCOs

Trillium Health Resources is a local governmental agency (LME/MCO) that manages mental health, substance use, and intellectual/developmental disability services in eastern North Carolina. Trillium’s responsibility is to connect individuals and families to the help they need when they need it. They are responsible for managing state and federally funded services for people who receive Medicaid, are uninsured or cannot afford services.

Trillium does not provide direct care. Instead, they partner with agencies and licensed therapists in their Provider Network to offer services and supports to people in need in or near their own communities. Trillium ensures the delivery of the right services, in the right amount, at the right time. They also work collaboratively with local non-profits, other governmental agencies, medical providers, and hospitals to create a holistic system of total patient care that recognizes all needs of an individual.

Eastpointe is a managed care organization (MCO) dedicated to working with individuals and families in eastern North Carolina who struggle with substance abuse, mental health and intellectual and developmental disabilities. In partnership with community agencies, licensed independent practitioners and hospitals, they help the uninsured and those on Medicaid get comprehensive, effective treatment that is essential for their well-being.

As their members’ care advocates, they are committed to ensuring that no member falls through the cracks. They work side by side with providers and community partners to ensure members have the medical, social, transitional and vocational support they need. They monitor quality of care and member’s progress. They also staff a crisis support phone line that is open 24 hours a day, 365 days a year, 1-800-913-6109.

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